Cancellation Policy
We understand that plans can change. Here's a clear breakdown of our cancellation charges.
Standard Cancellation Charges
| Cancellation Period | Deduction from Total Cost |
|---|---|
| 30 days or more before arrival | 15% Charges |
| 15 - 29 days before arrival | 25% Charges |
| 07 - 14 days before arrival | 50% Charges |
| Less than 07 days or No Show | 100% Charges (No Refund) |
1. Force Majeure
Cancellation due to natural disasters (road blockages, snow, earthquakes), political reasons (curfew, local disturbance), or a pandemic situation will be dealt with based on the refund policy of our partner hotels and transporters. We will try our best to minimize your losses.
2. Request Process
All cancellation requests must be made in writing via email to Tasteofkashmirtourandtravel@gmail.com. Phone calls or verbal messages will not be considered official until a written confirmation is sent by the customer.
3. Peak Season Peak Rates
Please note that during peak season (April-June, October, December), hotels may follow a strict **NON-REFUNDABLE** policy. In such cases, the hotel's individual cancellation policy will supersede our standard policy.
Emergency Cancellation?
For urgent cancellation requests outside of office hours, please call our 24/7 helpline: +91 88250 21921 / 6006688449